However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Just the other day Steve told me he was delivering 2 other Water Craft.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. So cannot believe they have not had any units delivered. The Company has 4 location between Va, NC, and SC. Well, no call and now they are closed until Tuesday. Steve said he would get with his manger and make personally sure that he called me today Saturday the 20th. No excuses to call SeaDoo regional Manager or Sales rep and get a definitive answer to the issue. Call on Friday and told Steve that I was tired of the excuses and want the owner or general Manager to call me with a date that I would have the Craft. They are now selling used model from this year up north and delivering then daily. again I waited another month the 2 now a year later still no craft. Wished he could do something but his hands were tied. Started calling and leaving messages, but was told they did not want to call me because he didn't want to disappoint me anymore. Told that we're receiving items daily and should be here within a week. first told it was complete except for a GBS Unit, then told a Speedometer cable was missing, then everything but one piece was here and he had it put together and as soon as that piece arrive I could pick it up. Was then given to a Sale person named Steve that told me my unit would arrive shortly but could not say if the parts were with it. Called weekly and each time given a different story of the problem. called back and said my unit was actually in Va and that would have it shipped down. Told him Glenn that was impossible because the unit was in. Then the manager called and said my order was cancelled. Then told February, next April, got a call say the unit was in but was missing parts in May. Was told at the time I would receive the unit sometime in January. Was one of the first in the Country to place such an order. I placed an order for a new 2022 SeaDoo GTX LIMITED in August of 2021 a day after the Worldwide release of the watercraft.
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